Shipping Policy

Delivery Information

We aim to ship most orders within 1-3 business days of order placement. However, during peak seasons or busy periods, processing may take a little longer, and we appreciate your patience. Our priority is to deliver your order as quickly as possible!

Please Note: Orders are only processed on business days (Monday-Friday).

Total Delivery Time = Processing Time + Shipping Time
Shipping time is 7-20 days.

Order Status

Once your order is shipped, we will send you an email notification with a tracking number. You can use this number to track your package from our fulfillment center directly to your doorstep.

For registered users, the tracking number will also be available in your account purchase history.

Note: If you don't see tracking information right away, don’t worry! Sometimes there can be a delay of up to 24 hours before the tracking status updates after the shipper scans the package for the first time.

Shipping Time

You will see an estimated delivery date during checkout. Please note that shipping times may vary depending on your location.

Important Information

If your package has not arrived by the estimated delivery date, you can check your order status in the Account Center. If you have further questions, please feel free to contact us.

Please note: We are unable to ship to all countries. If your location is outside our shipping range, please contact us, and we will do our best to assist you.

Additional Information

All delivery times are estimates, and we cannot be held responsible for delays caused by unforeseen factors such as weather, courier issues, customer errors, or holiday-related disruptions.

For any questions or assistance with your account, please contact us at: [email protected].